Privacy Policy

Our live availability and secure booking system is your No.1 choice.

 1.Apply to Downloadable Goods

  To protect ourselves, we cannot offer refunds due to the fact that our products are scripts that are downloaded. There is nothing  users can return to us to ensure that users will not continue using the script after they have requested a refund. You should  thoroughly test the Demo of the product you are interested in purchasing. Ask any questions before making your purchase. If you  have any reservations about server compatibility, please contact the sales staff with your questions.
  All the software has been tested under windows servers having ASP 3.0. installed and the following components:

  -Microsoft.XMLHTTP ( Apply to : Link exchange all versions)

  -File System Objects (FSO) ( Apply to : Link exchange Pro & Featured)

  -CDOSYS or Jmail Or ASPEMAIL ( Apply to ALL downloadable Products )

  . Full support is provided when running in the above environment. We do not accept any responsibility under other environments and  cannot offer support for other environments. Please be advised, if you buy the package it is at your own risk.We can't be held  responsable for malfunctions in your hosting ... we could offer you instead a cheap hosting where our scripts work 100% correct depending by your requests and features.

  We will not install any of our scripts on hosting customers. Also Goddady hosting customers may have problems in  running our scripts. If you are one of these hosting customers you will assume the risk of fixing and installing yourself the scripts.We  reccommend , Hostway and Resellerguru hosting for our scripts.

NO REFOUND IF YOU IGNORED OUR ADVICE FOR HRS1 PROPERTY AND WANTED TO HOST THIS IN YOUR SERVER. (you saw the demo on our server working fine we can't guarantee in your server and we're not MCSE to solve your server problems)

  We could issue an refund if following conditions are meet:

  Refunds are issued at the discretion of the SoftAcid Management within 30-days period after date of purchase. In your claim, please,  include explanation of reasons for a refund, and your order information. Prior to ordering, please, make sure you have carefully read  and understood the product's system requirements. If you are not sure about product compatibility, or have questions about product  features, please contact our Client Support Service.
  All inquiries are absolutely FREE. Upon confirmation of your request for a refund, you must also destroy all copies of the software you  may have made or stored in any place, as well as uninstall the software from any computers owned or controlled by you where you  have installed the software. All licenses you may have to use the software will be immediately terminated, and any further use of the  software will be an infringement of copyrights as well as other intellectual property rights. No refunds are issued for provided services  (including product installation, customization and software development) if provided services meet predefined specifications.

   2.Apply to Hosted Services:

 As you'll not have access to our sensitive information and source code we will give you refund on request.
 We will like to know the reason for this and we will make all our best to don't loose our customers.
 Please always before order a hosted service take a look at all the specifications , demo and fell free to ask any question you may have  about the product you intend to rent.
 In case of a refund request we will not refund the setup fees , installation fees. We will not refund the monthly fee for the current  month. You'll get the monthly fee refund starting with the next month until the month you already paid.

   Policy Changes
  SoftAcid reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any  such revision or change will be binding and effective immediately after posting of the revised Refund Policy on SoftAcid websites. You  agree to periodically review our websites, including the current version of our Refund Policy. Our refund policy is made available on our  websites. It is your obligation to review our refund policy for any such revisions.



We Provide:

  • Web design
  • Web programming
  • SEO
  • Hosting & Domain registration
  • E-commerce solutions

  We can offer custom graphics, tailor made solutions, and personalized marketing, so you can be confident that we understand all  aspects of internet strategy.

 Whatever your business, the Internet can help you market and sell your products & services more cost effectively than ever before.  With designs that stand out from the crowd, we offer small businesses and corporate enterprises innovative and unique ways in which  to sell existing or new products on the web - at affordable prices.

  SoftAcid designs range from simple, yet effective, web sites for small businesses, to corporate designs which employ the latest  Internet/Computer technologies. In short, we develop strategies to suit your requirements and budgets .



A little about us

We're not just technologists, we work in partnership with our clients and resellers offering expert advice across strategy, planning, creative design, and marketing. Our product range has been developed to work hand-in-hand with a clients existing business and can be delivered on any level that our customers choose.